The short version
- Reclaim helps you figure out what your stuff is worth. The valuations are good-faith estimates, not appraisals.
- You own the photos you upload. You give Reclaim permission to process them so the service works.
- Don't upload illegal things, other people's photos you don't have rights to, or try to break the service.
- Either of us can end this any time. Your privacy policy rights survive termination.
Who we are
“Reclaim” in these terms means the Reclaim service available at reclaimlist.com and the Reclaim iOS app.
Questions: hello@reclaimlist.com.
What Reclaim does
Reclaim is two things:
- A directory of estate sale companies you can search and contact for free.
- A photo-based valuation tool. You take a photo of something; AI identifies the item and estimates what it's worth on the resale market.
Valuations are estimates, not appraisals
The dollar range we show you is our best read of comparable sales. It is not an appraisal. It is not a guarantee of what someone will pay. Items that look the same can be very different in person - a maker's mark, a hidden crack, or a wrong-era detail can move the value substantially.
For high-value items - things you'd insure separately, fine jewelry, original art - get a certified appraiser. We'll tell you when something is in that category and point you at one.
Don't make insurance, estate, or tax decisions on a Reclaim number alone. We'll surface this caveat in the app too, but it lives here for the record.
Your account
You don't need an account to browse the directory. You do need one to save valuations to come back to later. We use email and a one-tap magic link to sign you in - no password.
Keep your email account secure. Anything done from your account is your responsibility.
You can delete your account any time from within the Reclaim iOS app (Settings -> Delete account) or by emailing privacy@reclaimlist.com. Deletion removes your account, photos, and valuations within 30 days.
Your content
You own the photos you upload. By uploading them, you give Reclaim a non-exclusive, royalty-free license to store, process, and transmit them as needed to make the service work - which today means sending them to Anthropic's Claude AI for valuation and storing them in our database so you can revisit them. That license ends when you delete the photo or your account.
We do not use your photos to train AI models. See the privacy policy for the data-handling specifics.
Only upload photos you have the right to share. Don't upload photos of identifiable people who haven't agreed, photos you took on someone else's property without permission, or photos of items that aren't yours to value.
Acceptable use
Don't:
- Upload illegal content, content you don't have rights to, or content that infringes someone else's rights.
- Try to break the service - automated scraping, brute-force requests, attempts to bypass rate limits or auth.
- Use the service to harass, defraud, or impersonate anyone.
- Resell or relabel Reclaim's valuations as your own professional opinion.
- Submit photos with the goal of training a competing AI model.
If you do any of these, we may suspend or end your access.
Reclaim's content
The directory data, valuation outputs, guides at /guides, and everything else we publish belongs to Reclaim. You can read, share links to, and quote it for personal use. Don't scrape, redistribute at scale, or pass it off as your own.
Provider listings
The directory lists third-party estate sale companies. We do our best to keep listings accurate, but we don't guarantee the work of any company we list. Read reviews, ask questions, and use your judgment.
If you're a listed provider and want to claim your listing, you can do so from your profile page. The provider terms (separate from this document) govern that relationship.
Fees
Right now: the free tier covers your first 20 items per day. There is no card on file. There is no upsell built into the flow.
When paid tiers launch (the iOS Self-Serve subscription, the managed-sale commission, the white-glove tier), we'll update these terms with clear pricing and refund policies before charging anyone.
Termination
You can stop using Reclaim any time. We can stop offering it, or end your access, if you violate these terms, if we're required to by law, or if we shut the service down.
When access ends, your right to use the service ends with it. Your data-protection rights survive (you can still ask us to delete or export your data per the privacy policy).
Disclaimers
Reclaim is provided as-is and as-available. We don't guarantee uninterrupted service, error-free valuations, or that the directory data is complete. We make no warranties beyond what the law requires us to.
Specifically: valuations are estimates. Provider listings are third-party information. We are not responsible for what a provider does in their own engagement with you - though we want to hear about it.
Limitation of liability
To the maximum extent allowed by law, Reclaim's total liability to you for any claim related to the service is capped at the greater of $100 or the amount you paid Reclaim in the 12 months before the claim arose.
We are not liable for indirect, incidental, consequential, or punitive damages - lost profits, lost data not caused by us, missed sales, etc.
Some jurisdictions don't allow these limits. If you live somewhere that doesn't, the limits apply only as much as local law allows.
Indemnity
You agree to defend and indemnify Reclaim against claims that arise from your use of the service in ways that violate these terms, your content, or your interactions with third parties you connected with through Reclaim.
Apple App Store note
If you got the Reclaim app from the App Store: Apple is not a party to these terms and has no obligation to provide maintenance or support. To the extent Apple-specific terms (the standard EULA in Schedule 2 of the Apple Developer Program License Agreement) say something different from this document, the Apple terms control for App Store users.
Governing law
These terms are governed by the laws of the State of Indiana, United States, without regard to conflict-of-law rules. Disputes go to the state or federal courts in Marion County, Indiana, unless you live somewhere that requires local jurisdiction (in which case the requirement controls).
Changes to these terms
When we change these terms in a material way, we'll update the effective date and email anyone with an active account at least 14 days before the new version takes effect. Continuing to use the service after that means you accept the new terms. If you don't agree, delete your account.
Contact
General: hello@reclaimlist.com
Privacy: privacy@reclaimlist.com
Security: security@reclaimlist.com